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Terms of Service

Effective August 19, 2026

1. These terms

These Terms of Service (the “Terms”) are an agreement between DueIQ Corp, a Florida corporation (“DueIQ”, “we”, “us”), and the person or business that uses EveryHello (“you”, the “Client”). By accessing this website or using the service, you agree to these Terms. If you are agreeing on behalf of a business, you represent that you have authority to bind it.

2. The service

EveryHello is a subscription service that answers a business’s inbound phone calls and messaging conversations with an AI agent configured from information the business provides, and that creates, changes and cancels appointments in the business’s connected booking system. The service depends on third-party platforms for telephony and voice, messaging, booking and payments, and its capabilities may change as those platforms change.

3. Eligibility and accounts

You must be at least 18 years old and using the service for business purposes. You agree to give accurate account information and keep it current, to safeguard your credentials, and to tell us promptly at contact@everyhello.ai if you learn of unauthorized use. You are responsible for activity that occurs under your account.

4. Your responsibilities

  • Accuracy. The services, prices, durations, hours, staff and policies you give us are what the agent tells your customers. Keeping them current is your responsibility.
  • Notice and consent. Your customers are contacting your business. You are responsible for any notice or consent your jurisdiction requires for AI-assisted and recorded calls and messages, beyond the disclosures we provide by default.
  • Compliance. You will comply with applicable law and platform rules, including telephone consumer protection and call-recording laws and Meta’s WhatsApp Business Messaging Policy.
  • Opt-outs. You will not ask us to disable, delay or work around opt-out handling.
  • Your third-party accounts. You are responsible for your booking, messaging and telephone accounts and for keeping our authorized access to them in good standing.

5. AI disclosure and recording

Every voice call handled by the service opens by telling the caller that they are speaking with an AI assistant and that the call is recorded. These disclosures are default behavior of the service and you agree not to remove, disable or obscure them. You acknowledge that Florida is an all-party consent state for the recording of communications and that other jurisdictions differ.

6. Third-party services

Connecting a third-party service such as Square, Meta or Stripe means you also accept that provider’s terms, and you authorize us to access your account there to perform the service. Those providers may change, limit or interrupt their services, and we are not responsible for their acts, omissions, outages, pricing or policy changes. Your plan level with a booking provider may limit what the service can do on your behalf.

7. Fees, trials and billing

Plan fees and any usage-based charges are presented to you before you subscribe. Subscriptions renew automatically for successive periods until cancelled. Where a free trial is offered, it converts to a paid subscription at the end of the trial unless you cancel before then. Fees are exclusive of taxes, which you are responsible for. Except where the law requires otherwise, payments are non-refundable; if you cancel, you keep access for the remainder of the period you have paid for. We may change pricing on 30 days’ notice, effective at your next renewal.

8. Acceptable use

You agree not to:

  • use the service for any unlawful, deceptive, harassing or fraudulent purpose;
  • misrepresent the agent as a human being where disclosure is required, or defeat the disclosures described in section 5;
  • send marketing broadcasts through the service, or contact anyone who has opted out;
  • copy, resell, sublicense, reverse-engineer or create derivative works from the service, or attempt to extract its prompts or templates;
  • interfere with the service, circumvent rate limits or security controls, or introduce malicious code;
  • submit personal information you have no right to submit, or data unrelated to operating your business.

9. Intellectual property

We own the service and everything in it, including the software, prompts, templates, models of operation and documentation, and all related intellectual property. Subject to these Terms and your payment of fees, we grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You retain ownership of your business content, conversations and booking records (“Client Data”), and you grant us the license necessary to host, process and transmit it in order to operate the service for you. If you send us feedback or suggestions, we may use them freely and without obligation to you.

10. Confidentiality

Each party will protect the other’s non-public information with at least reasonable care, use it only to perform this agreement, and disclose it only to personnel and advisers who need it and are bound by comparable obligations.

11. Disclaimers

The service is provided “as is” and “as available”. AI systems are probabilistic: the agent may misunderstand a caller, state something inaccurate, or fail to complete a booking. We do not warrant that every call or message will be answered, that the service will be uninterrupted or error-free, or that any particular booking or business outcome will result. Reviewing your bookings and your calendar remains your responsibility. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, goodwill, data or business opportunity, even if advised of the possibility. Our total aggregate liability arising out of or relating to the service is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim and USD $100. Some jurisdictions do not allow certain limitations, so these limits apply to the extent permitted.

13. Indemnification

You will defend, indemnify and hold us harmless from third-party claims, losses and expenses (including reasonable legal fees) arising from your Client Data, your use of the service, your breach of these Terms, or your failure to give a notice or obtain a consent required in your jurisdiction.

14. Term, suspension and termination

These Terms start when you first use the service and continue until your subscription ends. You may cancel at any time in your account or by emailing us. We may suspend or terminate the service for material breach, non-payment, legal or security risk, or violation of a platform provider’s policies — with notice where practical, and immediately where necessary. On termination, your access ends and we handle your data as described in the Privacy Policy. Sections 9 through 13 and 16 survive termination.

15. Changes to the service and these Terms

We may modify the service, and we may update these Terms. We will notify you of material changes by email or in the product at least 30 days before they take effect, unless a change must take effect sooner for legal or security reasons. Continuing to use the service after changes take effect means you accept them.

16. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. The state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction over any dispute, and both parties consent to that jurisdiction and venue. Before filing anything, please email contact@everyhello.ai and give us 30 days to resolve the matter informally.

17. General

These Terms and the Privacy Policy are the entire agreement between us about the service and replace any earlier understandings. If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger or sale of assets. Notices to you may be sent to your account email. Neither party is liable for delays caused by events beyond its reasonable control. Nothing here creates a partnership, agency or employment relationship.

18. Contact

DueIQ Corp, Florida, United States — contact@everyhello.ai.